Shopping Information
Delivery charges for orders from the Online Shop?
Deliver would be free on orders over 3000pkr. There are different shipping rates according to the timeline in which you want to receive your order.
For more information visit: https://imperiouss.com/shipping/
How long will delivery take?
Normally it would take 3-5 working days.
For more information visit: https://imperiouss.com/shipping/
What exactly happens after ordering?
After placing an order you would receive a confirmation email and we will deliver the order within that working day. After tou have receiver the order you would receive another email that contains the invoice for your order.
Where can I view my sales receipt?
You can get all the information in your user dashboard. You can view all you invoices and other information there.
How long do I have to return an order?
You can simply send us the unpacking video of the product after receiving the order. If there is any issue you can simply send us the video as a proof and your order would be refunded.
Payment Information
How is the recipient reimbursed?
We would receive the payment in our bank accounts or you can simply order through cash on delivery.
Can I be reimbursed through the original payment method?
Yes, you can definitely be reimbursed through the original payment method through which you have placed the order.
Can the country receiving the shipment be different than the country of purchase?
Sorry, but we only work in Pakistan at this time. However, it may be possible in future.
How can I return an item?
You can easily return an item by sending us E-mail or contacting us through Instagram.
Note: We would ask you for the video proof for opening the received parcel.
Will I receive the same product that I see in the picture?
Yes, we ensure you that you will receive the same product that you see in the picture.
Will you restock items indicated as “out of stock?”
Yes, we will try to restock items indicated as "out of stock" as soon as possible.
Orders and Returns
Delivery charges for orders from the Online Shop?
Deliver would be free on orders over 3000pkr. There are different shipping rates according to the timeline in which you want to receive your order.
For more information visit: https://imperiouss.com/shipping/
How long will delivery take?
Normally it would take 3-5 working days.
For more information visit: https://imperiouss.com/shipping/
What exactly happens after ordering?
After placing an order you would receive a confirmation email and we will deliver the order within that working day. After tou have receiver the order you would receive another email that contains the invoice for your order.
How long does the delivery take and how much does it cost?
Deliver would be free on orders over 3000pkr. There are different shipping rates according to the timeline in which you want to receive your order.
Normally it would take 3-5 working days.
For more information visit: https://imperiouss.com/shipping/
Which browser is best to use the site?
It's best to use the website in Google Chrome.
